JNE

JNE Kanda parrahhh! Paket ngendap di sana sejak tgl 29 feb, udah tgl 2 maret masih gak berubah statusnya. Ditelp cuma kasih jawaban standar gak ada solusi gada info

Paket saya dari tanggal 7 di Hub Kanda, tapi sampai sekarang tanggal 12 belum dikirim juga.padahal udah pakai yang express dan delivery estimasi cuman 2 hari, tapi malah seminggu. Next nya gabakal pake JNE lagi

Pak.kenapa paket saya ga di antar antar, saya butuh bgt dengan barang itu, menyesal bgt saya pake expedisi ini, kemaren sudah dimarahi karena katanya alamatnya kurang tepat, alamat sudah di benerin tetp aja lama, saya coba tlp ke no yang tertera ga bisa, tolong kerjasama nya pak, padahal saya pesen pake expedisi sebelah sudah sampe loh.ga lagi lagi pake expedisi ini di daerah bali

ini kenapa sih ? paket sudah dari tgl 12 desember di HUB KANDA tadi sampai hari ini tgl 15 ga di kirim2 itu paket !!!

Heran terheran heran.jne sekarang bukanlah jne yang dulu! Apa harus menunggu di komplain dulu baru ada pergerakan? Giliran mengajukan komplain pengembalian barang baru deh paket dikirim. Coba kalo gak di komplain, sampai estimasi lewatpun gak bakal dikirim ke alamat. Saran buat temen yang lain, mending kalian pilih ekspedisi selain jne deh kalo kalian gak ingin paket kalian nginap di gudang selama semingguan lebih!

Paket hp oppo saya tidak dikirim kirim sejak tnggl 17 november iki sudah 20 nov, kenapa lama sekali terhenti disini? Dimaling dlu apa gimana?

Harap cemas saat mau masuk untuk interview. Setelah kesana kemarin melamar, akhirnya dipanggil di jne. Senangnya diarahkan oleh staff yang profesional dan bisa sharing2 hal lain. Bersyukur saja bisa bertemu dengan orang yang bisa di ajak diskusi dan mendukung visi kita, meskipun baru kenal.

Maaf, terpaksa saya kasi bintang 1, kenapa? Karena saya sangat dirugikan oleh keterlambatan sampe 10 hari jne sanur ini. Saya dirugikan moril dan materil, terpaksa mengembalikan uang costumer. Ah bobrok banget jne sekarang. Jangan lagi pake JNE!

Fortunately I can send the packet in the night, and also on Sunday, although other JNE offices are closed.

Paket dari hampir seminggu gak gerak, sekarang ngirim pake ke bali lagi, 3 hari jg sama belom gerak. Kacau pelayanan disana

The worst JNE hub that holds your packages for 4 workin days for reasons other than the classic indifferent "still on process. " Pelayanan JNE Hub kanda adalah yg terburuk.

Paket sampai warehouse kanda tgl 28, sekarang tgl 8 blm jg diantar. Status diantar kurir jam 12 malam, emg agak lain JNE sana kayaknya, Mana otak kalian wahai pekerja JNE, makan gaji buta kalian?
Kami bayar bukan gratis

Mending tutup aja kalian. Gaguna

It turned out that my receipt number (TLJR3DT1WQM99LRK) was stuck at JNE Kanda Sanur since 21 July 2023, and did not want to be delivered to my house. Fortunately, my house is close to the JNE Kanda office bypass Sanur, so today I can stop by to pick up my package.

From the information of JNE Kanda Sanur staff, many JNE couriers have stopped en masse. How is this JNE company how come HR is not right

4 times having bad experience with this expedition.

1. My package was delivered in a damage condition. When they gave out the box, I already knew from it's look. Wet and destroyed.
2. My package delivered in a wrong address. Reported in the same day as I found out, yet to receive their fast response. They said they keep investigating, and I picked it up by myself cause I could find it without their help. They just responded the day after I picked it up and said that their staff already sent the package to my place, which is totally wrong. Took 4 days to them to investage it.
3. My package stucked here for 4 days. Decided to picked up by myself and wait for 20 minutes.
4. And today, the worst ever! Stucked for 16 days! Surprisingly, I was not alone. While I was waiting for my package to be found, I saw some people also picked up the packages by themselves and all of them located in Kuta Selatan. When I went there, the warehouse was filled with huge bags of packages. I even could not see the walls. And I need to wait for 1 freakin hour to got my package.

Good job!

Kantor segede gaban, konter ada tiga, yg jaga satu.mau kirim paket nunggu/ngantri nya lamaaaaaaaaaaaaa

Paket gk dateng alesan alamat tidak ditemukan gedung Trans Studio sebesar itu dibilang gk ditemukan anjay kurir ny

The experience was beyond expectation. Their service was excellent! Imagine, i can request to pick up a nearly 1 ton of weight of several stuff and they packed and sent it in one day of process. The opened until 11 PM at night everyday, Monday to Sunday

Tertumben dapet jasa pengirimannya jne, dari gianyar ke denpasar lebih dari seminggu, paket nyasar ke mengwi pun, sampai hari ini belum diterima.luar biasa. Nelpon ga ada, tapi di note ngabarin hp penerima ga aktif, kreatif

Terletak di sisi jalan Bypass Ngurah Rai Sanur (masuk gang sedikit, sebelah kiri jalan arah dari Nusa Dua, plang besar). Kantornya besar dan bersih. Buka sampai jam 9 malam bahkan di hari Sabtu. Pelayanan cepat dan ramah. Direkomendasikan.

I was at 4th queue when suddenly came a chinese lady with her daughter and bring a large box of souvenir.
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The lady saw the lines yet she didn't show respect for the queue. She just seemed impatience and wanted to be served quickly. Well, who wouldn't?
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I just felt sorry for the JNE service, the officer should be acted more attentive to the queue.
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That was not my first time using JNE service. I hope this would not be happened again.

Kenapa pihak JNE menerima karyawan yg kurang berpendidikan dan tdk sopan. Bener bener tidak beretika, barang dikirim pake Yes, mahal mahal, tp barang sampai skrg ga sampai.ditelp dari kemaren, ngomong sebentar lgsg dimatiin, lepas tanggung jawab. Mohon sematon semuanya perhatian, klu mau pake jasa JNE, mohon dipikirkan mateng mateng. Sudah mahal, tp jelek pelayanan dan karyawan semua tdk ada etika dan sopan santun (seperti org tdk sekolah), kacau managermen nya JNE.

Tempatnya luas bersih kursi tunggunya banyak dan nyaman dan yg paling penting tempat ini buka 24 jam cuma sangat di sayangkan klo malam hari yg jaga konter cuma 1 orang.seandainya lebih dari 1 orang mungkin akan lebih cepat melayani customer.

Kurirnya ga amanah, paket saya dari hari jumat ga dianter ke lokasi sampe hari selasa saya tungguin. CS juga GAK helpfull disuruh nunggu trus hello you guys please I am a customer. JANGAN KERJA SEENAKNYA

Jne melupakan salah satu layanan pengiriman yg memegang slogan YES (yakin esok sampai). Untuk pengiriman logistik yes bisa dibilang cukup mahal. Untuk complain kalau barang saya tidak sampai, biasanya saya langsung saja datangin kantor pusatnya agar dapat segera di follow up

JNE pusat Denpasar dan buka 24 jam. Ada 2 kloter di sini yaitu jam 14: 00 siang dan 21: 00 malam.

Parkiran luas, ruangan AC. Namun karyawan umumnya laki2, jadi pastikan minta wrap dan ditunggu agar yakin.

Luuuuar biasa JNE di sanur ini buka 24 jam, hampir setiap 1 s.d 2 jam sekali mereka kirim cargo ke bandara, jadi paket kita akan lebih cepet sampe ke kota paket kita tuju.

JNE’s biggest centre in Bali, the one night service is not literally one night though if you send it not to Java. Price is quite expensive. Service is not really satisfying anyway

We had several bad experiences with JNE for their One Day Service. They always need more than 2 days 1 night for delivering goods, and also they did a mistake in data input to their system so the receiver address detail same as the sender address and the service changed to Regular Service, it was so strange since all the details in the receipt were totally correct.

Kirim dari DPS menuju MLG, barang hilang dan tidak ada tanggung jawab.cuman sekedar bilang "barang masih di cari oleh tim". Sudah 2 minggu tapi belum ada kabar lebih lanjut.parah JNE.

Bad service, gak ada ramah2nya songong banget mas2nya ditanyain dan barang gatau juga dimana skrg gak ada kejelasan padahal perlu cepet ckckck. So sad

No need to worry when you have to deliver a parcel but it passes 7PM already or is Sunday which most of small courier offices are closed. I always go to this JNE Office which is open 24 hours and 7 days per week. Awesome!

Nice place and 24 hours service.but not so warm welcoming. Please do customer service training more

Open 24 hours.fast service.prepare cash coz their card machine most of the time not working.strategic area, parking easy & easy to see from the main road

Easy to find. Professional courier service at good prices. Easy and efficient staff mage sending my package simple

SANGAT TIDAK PROFESSIONAL! Estimasi yang di janjikan miss sangat jauh sekarangotor saya terancam rusak!

Mohon pihak pusat yang terhormat, kurirnya tolong lebih di training lagi yaa:)
Yang ramah sama konsumennya, saya tau kurir nya capek panes panesan, tapi saya sebagai konsumen juga harus mendapatkan hak saya bukan? Saya sudah membayar ongkir, alamat yang ditulis juga lengkap, mungkin karena lelah kurirnya malas mencari alamat, malas bertanya oke dia jadi gak nemu alamat saya, ditelpnlah kantor dan kantor nelpn saya, kata nya nama saya gak dikenal di lingkungan rumah saya (saya udah dari kecil tinggal di sini loh alasan gak masuk akal).
Pekerjakan kurir yang semangat kerja aja ya bapak/ibu pimpinan pusat
Terimakasih banyakkk