Saphire Plaza Premium Lounge

The ceiling is high and there is a feeling of openness, but the air conditioning is too strong (though it is not limited to this lounge) and it is cold.

Food and service are very good with a nice ambience. Enjoy a free entry with your master card program.

Overcrowded for Thai Airways. Singapore airlines seems to have their own space. Food options are fine, but not great. The food wait time can be as long as 15 minutes and if you are in a hurry, you will be flying with empty stomach.
If you are flying on Singapore airlines, it might be okay. I was on Thai Airways and the experience was subpar.

This is the Lounge cooperated by China Airlines
There are not many things, but the taste is good
good environment
but
The service staff was busy chatting, but the table was not cleared. Ask her to clean it up, but she just took the things away without wiping the table

Very nice. Could do some more cleaning under the tables. Best Cappuccino I ever had in Indonesia. Relaxing. Good wifi.

Pretty nice lounge, nice atmosphere, comfortable,
Although there are not many choices of meals, the taste is okay.
The quality of the red wine is also very good, and the coffee is also delicious.

The cleanliness of the bathroom is also ok, and the spare parts are also good (Gillette's disposable razor is given, which is considered easy to use)

It is recommended to use this VIP room when coming to Jakarta.

The best thing about this lounge is the shower facility, which is clean and functional. The lounge itself is not great. The seating area is mostly set out like an airport gate with rows and rows of seats facing each other - no privacy or sense of individual space. The range of food and drinks on offer is very limited and the food quality is poor. Worst of all, the room is really quite noisy, with the constant shrill beeping of alarms that are given out when you place a food order (presumably to save money by not providing a buffet). It doesn't feel like a relaxing or rejuvenating space, which is what you need before a long flight.

Full of people, barely getting seat. Some people sleeping even on the floor, not sure what happened perhaps there was flight delays

Plaza premium lounge has been upgraded and renewed. I like this upgrade and really have upgrade on the food and the lounge environment. However, the hot food only have that 4 choices, if you don't want to eat either one of them, I don't know what you can eat to fill your stomach. They are providing the free beer and wine, you are ask for the bar. Their fruit not much choice, i would like to complain that. Overall, it is still above the standard.

Wow.the newly renovated Plaza lounge is amazing. It’s now definitely one of the best lounge in this region. It’s huge and luxurious, it has shower, massage, premium food and drinks. They don’t take Priority Pass anymore though, so you need Amex or some other premium cards.

Fairly decent lounge. Much better than the Garuda lounge. Quite a few showers. Very clean. Food acceptable, not a huge variety though. Some Beer and Wine.

No hot water in the showers
bathrooms and shower rooms were quite dirty (hair, overflowing trash)
food was fine

I think its one of the worse plaza premium or comparing to other lounge. I would rather stay in other restaurants available in the terminal and using the public toilet than using my complimentary in this lounge.

Food: 4/10
Toilet: 2/10 - smelly
Seating: 5/10
Staff: 3/10 - not particularly friendly especially the front desk

Note: no announcement for ppl using air asia. But seriously, still dont have any courtesy to at least inform. Whats the point staying in the lounge.