13 Desember 2023 18:45
Sebelum covid sangat2 bagus dan tepat waktu tapi sekarang ini sangat sangat buruk tidak prof dalam pelayanannya n jawabannta ga masuk akal banget sering saya liat banyak org pada marah2 disana masalah tepat waktu yg selalu molor
22 Agustus 2023 1:33
Untuk area Pluit, PIK dan Muara Karang 5asec laundry & dry clean mungkin sbb pengalamanya jd lebih memahami kebutuhan pencucian pakaian keluarga kami
12 Agustus 2023 0:29
Selama ini laundry, dry clean selimut, baju, jas msh termasuk ok. Minggu lalu mau ambil dress wanita, yg sdh 2 minggu, setelah dicari dan dicari sampai lama, managernya yg bernama "NANANG" bilang sdg di steam. Ditny kog baru disteam setelah 2 minggu, jawabny karena br dicuci dll yg sm skali ga msk akal. Sy malah berpikir jangan2 bj sy belum dicuci, karena br ktemu makanya langsung disteam. Jd sy mengambil dress kotor yg disteam. Kualitasnya semakin hari semakin menurun
12 Juli 2023 22:55
I recently had an urgent situation where I needed to have my suits cleaned at the last minute, and 5asec Muara Karang went above and beyond to deliver an outstanding service! I cannot express my gratitude enough for their promptness and exceptional customer care.

I found myself in a bind when I realized that my suits were stained and wrinkled just a few hours before an important business meeting. Panic set in, and I immediately started searching for a reliable dry cleaner in the area. That's when I came across 5asec Muara Karang, and I'm so glad I did!

From the moment I stepped into their establishment, I was greeted by friendly staff who understood the urgency of my situation. They quickly assessed my needs and assured me that they would take care of everything, putting my mind at ease.

Not only did they promise a quick turnaround time, but they also made sure to explain their process thoroughly. They provided clear instructions on how to handle delicate fabrics, assuring me that my suits would be treated with utmost care and attention.

The team at 5asec Muara Karang truly exceeded my expectations. Not only were they able to remove the stains and wrinkles from my suits flawlessly, but they also managed to restore the garments to their original pristine condition. I was absolutely thrilled with the results!

What impressed me the most was their attention to detail. Not a single crease was out of place, and the suits smelled fresh and clean. It was evident that they had taken the time to meticulously inspect and ensure that every aspect of the cleaning process was executed to perfection.

Furthermore, the level of professionalism displayed by the staff was remarkable. They were attentive, polite, and genuinely interested in providing the best possible service. Their dedication to customer satisfaction was evident in every interaction I had with them.

To top it all off, they managed to complete the entire process within a remarkably short timeframe. I was able to pick up my suits well before my business meeting, allowing me to focus on other important preparations without any additional stress. Their efficiency and commitment to meeting my urgent needs were truly commendable.

I wholeheartedly recommend 5asec Muara Karang to anyone in need of high-quality dry cleaning services. Their exceptional service, attention to detail, and promptness in handling urgent situations have won me over as a loyal customer. Thank you, 5asec Muara Karang, for going above and beyond to deliver outstanding service when I needed it the most!
20 Juni 2023 4:52
Personally, I only go there for laundry or dry cleaning branded clothes or clothes that need special care.for the price is higher than other places but the quality is really good
26 Oktober 2022 10:59
Pencucian lama, tukang parkir preman apa lagi yang kurus, ngambil baju ternyata blm selesai malah di minta uang parkir akhirnya kita cek cok
16 Juli 2021 15:16
They lost the tag to my laundry, therefore they didnt know which ones' were my clothes. They have them left in another branch and not informing me about the lost until i have to pick it up too (Only then they admit they lost the tag and didnt know which ones' my clothes). I had to go home empty handed that time while waiting for them to sort it out.

When my laundry finally arrived at this branch, they were not sealed. Staff said that was due to the manager not signing it on the quality since they didnt know who owns the clothes. In addition they said it was not sealed so customer can easily open and check whether it was their clothes or not. This is unprofessional and unhygienic, how many other customers had touched and passed on my clothes to check whether they were theirs or not then?

Lastly, one of my clothes smelled like it was not dry cleaned as it smelled worn. I had three items where two was supposed to be dry cleaned, and one was supposed to be delicate washed. Only one came back alright.

I still paid all three in full (there was no offer of refund) but very much disappointed considering the unwashed result and hassle I experienced. Won't recommend.
09 April 2021 12:04
Saya sih pengalaman dengan 5asec kurang baik ya. Kalau lihat dr kalian punya testimoni artis mgkn kalian memperlakukan laundry mrk berbeda ya. Saya sdh 3x mengalami selimut bau apek spt tdk kering. Saya biasa laundry di 5asec muara karang. Lelah juga ya kalau hal yg sama berulang2. Saya akan pindah ke laundry lain. Mgkn bagi anda tdk masalah berkurang 1 pelanggan. Tetapi saya perduli dengan kualitas yg saya dapatkan dr laundry terkenal yg seharusnya kualitas dan QC nya nyata. Sangat tidak memuaskan pengalaman saya dan bodohnya sampai 3x. Sehingga buat saya enough is enough.

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