Etihad Airways
8 ulasan Jl. Jenderal Sudirman No.Kav 22-23, RT.10/RW.1, Kuningan, Karet, Kecamatan Setiabudi, Jakarta +62 0078030114933 www.etihad.com/en-id sarankan edit
03 November 2023 9:19
Thank you so much for the safe flight the pilot and cabin crew.the service is very good and foods are very good also.
25 Oktober 2023 15:44
We recently flew EY from Jakarta to Paris and I have to saying was the worst experience ever.
Couple weeks prior to departure, we were told that WAMOS is going to be used instead of EY aircraft, since we were going for a wedding there was no way we could change it. It was horrible, it was so dirty and despite being in business class, the service was horrible. Abu Dhabi to Paris was a decent flight but when we got our bags, they were handled and had scratches all over and then on our way back from Paris to Jakarta, the aircrafts were old, dirty and staff were not professional at all, especially Paris to Abu Dhabi leg. It was our first time flying EY and I have to say, as a frequent business class passenger on that route, it was the worst experience ever.
Couple weeks prior to departure, we were told that WAMOS is going to be used instead of EY aircraft, since we were going for a wedding there was no way we could change it. It was horrible, it was so dirty and despite being in business class, the service was horrible. Abu Dhabi to Paris was a decent flight but when we got our bags, they were handled and had scratches all over and then on our way back from Paris to Jakarta, the aircrafts were old, dirty and staff were not professional at all, especially Paris to Abu Dhabi leg. It was our first time flying EY and I have to say, as a frequent business class passenger on that route, it was the worst experience ever.
24 September 2023 0:59
Jangan dahh pk etihad gak rekomended, klaim koper bagasi rusak tidak kunjung di respon sudah jalan hampir 1 bulan
20 Juli 2023 14:19
Seems one of the few airlines in this world who actually do mean to treat their customers well
Kudos to your service / flexibility/ and prompt help on booking matters!
Kudos to your service / flexibility/ and prompt help on booking matters!
24 Juni 2023 5:27
There's no Etihad Airways Singapore on map so I can only leave my review here.
NEVER FLY WITH ETIHAD AIRWAYS. They cancel your flight but the refund never comes back to you.
My flight from Singapore to Munich in March was cancelled due to the strike in Munich Airport. It is now June and I see no refund in sight. Called them hundreds of times, emailed, complained, but nothing happened. Nobody called me back, nobody emailed me back, no money refunded back.
SQ refunded my colleague in 2 days.
NEVER FLY WITH ETIHAD AIRWAYS. They cancel your flight but the refund never comes back to you.
My flight from Singapore to Munich in March was cancelled due to the strike in Munich Airport. It is now June and I see no refund in sight. Called them hundreds of times, emailed, complained, but nothing happened. Nobody called me back, nobody emailed me back, no money refunded back.
SQ refunded my colleague in 2 days.
30 Agustus 2019 15:42
Etihad airlines, “Be a bee, don’t be a spider! ”
“ A story of success in loosing identity “
I am not trying to be blunt, but apparently it is not worth to travel with you anymore!
Your story now isn’t about making a new success in the aviation industry yet loosing identity!
It is exactly like the crow who got jealous of dove’s walk, and after trying to mimicking its walk, he not just failed, but also couldn’t get back to his own walk!
I couldn’t recognize who you are!
Are you classy and leading airlines or you are just economical airlines? !
The regular logic says; start small and get bigger with the time, but you are the opposite!
In the past, I used to love to stopover in Abu Dhabi in order to take a flight with you as well as enjoying the city.
However, recently, I don’t feel it is really money wise to do so.
You are taking the anti clockwise way to catch the merest marginal profit.
It is obvious that you are trying to cut off some expenses, and for sure you succeeded by giving your passengers limited options in food and services.
However, to what extent you believe such policy is fruitful and effective?
Personally, I don’t think, it is workable.
Many companies have attempted such strategies and instead of correcting their position, they rapidly declined!
I assume such policy works adversely to increase profits for those reasons:
First of all, you are building a bad impression about you as a small economical company rather than a leading one as you have posed yourself for many years!
Secondly, yes, you pull the belt well but you are choking yourself eventually!
you loose a segment of travelers who love to stop over and spend time and large a mount of money at hotels, restaurants, and sightseeings, only to avoid using your service.
They will not feel privileged anymore!
Thirdly, giving small and little food and accessories will not make you big!
Ya on paper, you might save some money but on reality, on the long run you will loose.people hate to deal with miser and stingy guys or companies.
Actually, people psychologically love to see them loose!
Fourthly, there are some good alternatives to make money;
make your business class cheaper please!
It is too expensive comparing to other airlines.
From my perspective, the right concept is to give more promotions so that you can sell more, not waiting for a single big bargain like how the spider does in the wild; building its net and waiting patiently for its prey to fall into its clutch!
Do you think your current policy doesn’t reflect on board? !
It is very obvious on your staff, even I can see it on their faces and attitude.
It is likely you cut off their salaries or promotions!
This is not the style of etihad any more!
Don’t you feel jealous, if I tell you some regional companies became better than you!
Imagine some of them have been always in debit!
But you find them; generous with food and services.
“ Selling more with reasonable price is better than targeting few consumers with high price “
I am not posing critics in here to enjoy lashing you. Of course not, but I am feeling sorry to avoid coming to the city I love so much; Abu Dhabi!
“ A story of success in loosing identity “
I am not trying to be blunt, but apparently it is not worth to travel with you anymore!
Your story now isn’t about making a new success in the aviation industry yet loosing identity!
It is exactly like the crow who got jealous of dove’s walk, and after trying to mimicking its walk, he not just failed, but also couldn’t get back to his own walk!
I couldn’t recognize who you are!
Are you classy and leading airlines or you are just economical airlines? !
The regular logic says; start small and get bigger with the time, but you are the opposite!
In the past, I used to love to stopover in Abu Dhabi in order to take a flight with you as well as enjoying the city.
However, recently, I don’t feel it is really money wise to do so.
You are taking the anti clockwise way to catch the merest marginal profit.
It is obvious that you are trying to cut off some expenses, and for sure you succeeded by giving your passengers limited options in food and services.
However, to what extent you believe such policy is fruitful and effective?
Personally, I don’t think, it is workable.
Many companies have attempted such strategies and instead of correcting their position, they rapidly declined!
I assume such policy works adversely to increase profits for those reasons:
First of all, you are building a bad impression about you as a small economical company rather than a leading one as you have posed yourself for many years!
Secondly, yes, you pull the belt well but you are choking yourself eventually!
you loose a segment of travelers who love to stop over and spend time and large a mount of money at hotels, restaurants, and sightseeings, only to avoid using your service.
They will not feel privileged anymore!
Thirdly, giving small and little food and accessories will not make you big!
Ya on paper, you might save some money but on reality, on the long run you will loose.people hate to deal with miser and stingy guys or companies.
Actually, people psychologically love to see them loose!
Fourthly, there are some good alternatives to make money;
make your business class cheaper please!
It is too expensive comparing to other airlines.
From my perspective, the right concept is to give more promotions so that you can sell more, not waiting for a single big bargain like how the spider does in the wild; building its net and waiting patiently for its prey to fall into its clutch!
Do you think your current policy doesn’t reflect on board? !
It is very obvious on your staff, even I can see it on their faces and attitude.
It is likely you cut off their salaries or promotions!
This is not the style of etihad any more!
Don’t you feel jealous, if I tell you some regional companies became better than you!
Imagine some of them have been always in debit!
But you find them; generous with food and services.
“ Selling more with reasonable price is better than targeting few consumers with high price “
I am not posing critics in here to enjoy lashing you. Of course not, but I am feeling sorry to avoid coming to the city I love so much; Abu Dhabi!
16 Juli 2019 23:54
No need to come here, there's no more costumer officers for buy tickets, cancellation, schedule changes, surely I come here for some of that reason and meet only with security guard explain all, that now every complaint, schedule changes should be send by emails, or directly call Etihad Abu Dhabi
Wonder why they don't just closed this office
Wonder why they don't just closed this office
04 Mei 2019 15:20
Hanya kantor penghubung. Tidak bisa beli tiket disini. Petugas yg ramah sangat membantu utk menghubungi anda dg Etihad ticket service di USA atau UEA