DHL Express Service Point

Mas mas customer servicenya sangat tidak membantu! Ditanyain apa jawabnya apa, kmrin sudah telfon sm mba” dijelaskan sudah packing dr sana dan asuransi, sama masnya malah dibilang gabisa packing dr sana, sangat tidak welcome sama tamu tolong ditegur ya, sama tamu kok gasopan kayak gitu!

DHL is supposed to be the best international delivery express service, kinda of my favorite delivery company. But on my last document delivery, it was disaster…cost my time, money (triple of my delivery fee) and stress just because miss communication between DHL team in Indonesia. However one of the staff in Semarang facility was really helpful and respond quickly. Thanks to G

Many years working together with DHL, good service, customer service, customer handling and complaint. Keep up the good work!

Staff nya sangat ramah dan profesional, sangat terbantu ketika melakukan pengiriman ke luar negeri, waktu pengirimanya juga cepat. Thanks DHL Solo

Pelayanan bagus, ramah cepat tanggap. Mulai dri security dpn smpi front office/cs ramah. Layanan jga cepat no ribet, utk hrga kiriman paket luar negeri tergolong standart, ga mahal tp ga murahan jg, krn menanggung beaya tax di negara tujuan.
Ini hmya khusus melayani kiriman luar negeri sj.

Pelayanan mbak e dan mas satpam ramah, proses cepat.tinggal tunggu hasilnya, semoga cepat sampai.

It has a vast parking lot.modern and comfy building as it is for a courier service.the staff and the security are so friendly, easy going, and professional.

Pelayanan resepsionis sangat bagus dan nyaman. Saya mengirim dokumen ke Jerman, diterima dg baik oleh pihak DHL. Hanya sampai 3-5 harian.

Tapi sayang, sempat di awal mau masuk ditahan oleh security soal maksud saya ke DHL untuk apa, padahal sudah jelas yang namanya DHL ya untuk mengirim barang. Untuk apa ditanyakan lagi?

It was a pleasant experience shipping my documents with DHL! The staffs are so friendly and helpful. The office is sparkling clean and the health protocol is implemented strictly, making customers feel safe. Cheers to DHL's superb service!

Great and helpful customer service, but they only serve one customer at a time. So queue time can be quite long.

Jelas dan memuaskan dalam memberikan jawaban atas pertanyaan2 yg kami ajukan seputar masalah pengiriman barang ke luar negeri.
Ramah dan penuh perhatian.
Thanks DHL.

DHL is a great name in courier things, felt bad after they gave up with my question how to do export a car to certain country.

Good services. Willing to make little exception when customer has trouble. Good guidelines and practices of physical distancing at front line.
Leaking AC at front desk need to be promptly repaired anyway.

Halo Pak. Saya ingin menanyakan suatu hal terkait paket saya. Untuk itu apakah saya boleh meminta nomer Whats App anda?

Respon cepat, service bagus.nilai pabean ditentukan sangat tinggi tidak sesuai invoice.merugikan sekali.

Despite an expensive price, DHL are very informative about the destination, helpfully tracking system, and multi modal notification after delivered.

Halaman parkirnya luwas,
pelayanannya tidak mengecewakan,
secure banget,
harga nya bersahabat,
recommended-lah pokoknya.