I’ve been dissapointed with their service recently. I need to ship a food package to Malang Jawa Timur so I paid for overnight service shipping which is expensive, mind you it was Rp 100.000 for one package (4 kg ish but they round it to 5 kg). And because it was Saturday, they told me they won’t be able to ship it to home address because no shipping on sunday (really Tiki?) so I opted for shipping to their branch in Malang, so I could get them myself when they arrived. They PROMISED me that the package will arrived in Malang the NEXT DAY in about 1 pm or so. So I waited and checked on the next day. I call Tiki Malang branch on 1 pm and turns out my package is still in Surabaya. And it won’t be arrived in Malang until the next day. Are you kidding me? ! I spesifically said it was food, and it needs to get there asap and thats why I paid more money to get it there tomorrow. Why would I do that if they still arrived on monday which is two days on shipping? ! I wouldn’t be so mad if it wasn’t food. But IT WAS FOOD. And guess what, THE FOOD WAS SPOILED ON THE WAY. Terrible job Tiki, very terrible. And I’m sorry to say you lost one of your loyal customer. Not again. Ugh.
Lokasi pinggir kota namun mudah dijangkau, security merangkap front office lumayan ramah, pelayanan sigap, harga worth it, paketan sampai tepat waktu di hari berikutnya (Pwt- Tangerang), mantab pertahankan kualitasnya, yg tidak dimiliki oleh jasa sejenis milik plat merah
Asli saya puas banget dengan pelayanan tiki. Walapun paket reguler ke luar pulau jawa cepet kisaran 2-3 hari kirim dokumen aman langsung sampe. Beda sama jasa pengiriman lainnya rata2 paling cepet seminggu. Pokoknya tiki is the best salam buat mbak mitha yg cantik bagian cs wkwkw
Tiki lama masa paketan udah nyampe 1 hari kemarin skrng sudah hari senen engga di kirim" padahal udha datang di Purwokerto tapi gak di antar" lama. Payah
Alhamdulillah TIKI selalu amanah.alamat gak jelas pun barang kembali.makasih TIKI.sudh memperlancar bisnis ku.selalu ke yg terbaik ya.eh per 20 des kalo gak salah tarif turun
Udah langganan buat pengiriman dalam dan luar pulau. Mahal atau murah itu relatif, tapi kalau paketan kita nyampe dengan selamat dan tepat waktu itu bagus Semoga selalu menjadi mitra pengiriman buat TROPS Apparel yaa Terimakasih crew TIKI, semoga sukaes selalu
Jasa pengiriman favorit aku di pwt. Menurutku tiki terbaik si. Karena 1. Antriannya jelas, ada tiket antri gitu terus tv antrian yg berfungsi (ini yg penting, berfungsi) 2. Mbak mas nya ramah2 (kalo pun aslinya gak ramah, they sucessfully manage their professionality to the customer 3. Barang sampai dgn waktu standar sesuai jarak lah ya 4. Kalo brg kita dikirim kerumah trus gda org yg nerima biasanya di telfonin, kira2 brg nya mau kita ambil sendiri apa kapan kita dirumah (kalo aku si srg ga drumah, jd i prefer kesana ambil pas aku sudah luang) 5. Ada asuransinya (optional), jd ya sbg konsumen ngerasa aman gtu ngirim barang disitu 6. Tiap brg sampe kondisinya oke
Dulu, pdhal tiki gak seoke ini, boro2 ada mesin tiket, dulu bahkan diragukan kinerjanya, eh seiring wkt malah jd berkembang dan bagus.semoga bisa tetap di pertahankan kinerjanya yg bagus.