26 September 2023 13:36
Diroom rate 2,5 Juta lebih per malam, speker bagus, oke lah semua hanya sayang sekali jajanan yg disediakan jajanan warung harga 2000-5000an. Misal, Kacang atum sukro kemasan mini dll, nga ush disebutkan jajanannya tar pada ketawa, sayang sekali.
20 September 2023 4:36
Mantap, menu bervariasi dan segar. 2020 acara klhs rdtr oss

Acara ATR BPN lagi 2023 Bimtek KKPR, dengan tempat meeting yang cukup luas dan sejuk, cukup menampung dinas tata ruang se jatim.
20 September 2023 1:13
Sup abalone enak tapi abalone kecil
Ikan nya terlalu kecil
Mie grg hongkong kering
Telor puyuh bau
Service kak yusi pelayanan bagus
11 September 2023 10:31
Good place to eat, hanya sayang Parkirnya cukup membingungkan untuk mencarinya (meskipun sudah hafal kode Parkirnya: ada P1, P2, MM, dll) padahal sudah beberapa kali parkir disini dan biaya parkir cukup mahal untuk di Surabaya.
08 September 2023 1:24
All you can eat dimsum di Xiang Fu Hai, di escort sama mas Yusi very helpful. Makanan juga enak
18 Agustus 2023 7:04
Vasa Hotel Baguss, Kamar Luas dan Bersih. Pelayanan Memuaskan dari Team Restauran Mas Novaldi. Overall Good Job
16 Oktober 2019 4:28
My first time at the hotel and I think I would like to have more stays there. Right from the entrance to the check in the staff were extremely polite, helpful and seemed like more than willing to go out of their way to make my stay comfortable. The Brazilian resto was a great experience, again fantastic service and team making the dining experience even better. Thank you and look forward to my next stay there.
01 Oktober 2019 6:20
Glacier Suite @VasaHotelSurabaya

Keren kamar hotelnya, terbagi menjadi 2 ruangan, yaitu ruang tamu & kamar tidur. Kamar mandinya juga nggak kalah keren, dengan fasilitas bathtub & kloset yang bisa buka tutup & siram otomatis seperti di Jepang, disertai penghangat pada dudukan kloset

Di dalam kamar, tersedia mesin pembuat kopi dari @coffesso_indonesia & speaker dari @harmankardon

Tidak hanya itu, kita juga bisa masuk ke Executive Club Lounge di lantai 33, dimana tersedia cocktail hours pada jam 18.00
23 September 2019 10:04
Pelayanan sangat baik, staff cepat tanggap dan ramah. Meeting room sejuk dan luas di lantai M, coffee break berkualitas. Room sangat elegan dengan fasilitas yg sangat baik mulai dari closed terpisah, shower area, wastafel area, toiletries dan hairdrier, bed size 180*200cm, lemari gantung berlapis cermin include piyama brankas timbangan dan sandal, telepon, speaker, tv, food / drink cooler, coffee / tea maker, sofa panjang beserta meja kerja bundar, pintu geser sbg penyekat antara private room dengan service room. Ruang makan luas di lantai 2 dengan menu yg sangat bervariasi dan cita rasa yg tinggi dan pelayan juga cepat tanggap serta ramah. Akses masuk mudah dijangkau dan ketat dengan bag scanner di pintu masuk sebelum setiap pengunjung memasuki lobby hotel. I'm very amazing here, thanks a lot!
13 September 2019 11:31
Staff nya ramah2 terutama restaurant xiang fu hai.dan pelayanannya serta penyajian makanannya cepat serta bahan makananya fresh. Meja selalu bersih karna staff nya sangat detail jika melihat piring kotor langsung di ambil.
12 September 2019 13:14
Comfortable and cozy rooms, high end dining venues: great Chinese cuisine (heavenly dimsum with lots of variety, roast duck. Signature standing chicken), Best All day dining resto ever with luxury wide variety of international food selections (fresh salmon sashimi and creative sushi, mouth watering roast beef and lamb, succulent pasta served with Grana padano cheese wheel, fresh boutique salad, first time I find Crab alaska in this town, best indonesian food in town: tahu campur, rujak cingur, tasty sweet martabak terang bulan), i think the local food taste is the same tasty as local street fare and many many more.the churrascaria Brazilian is the only Brazilian resto in town with mouth watering and juicy air flown grilled beef cuts in charcoal rotary skewers and of course you will meet lively skillful gauchos who slice the meat skewers right on your table and best bartender as well.
10 September 2019 5:13
Bad internet connection.not recommended if you need a good internet acces. <br/>cocok utk event atau wedding party. <br/>kamar bagus, dan nyaman<br/>kolam renang biasa aja<br/>dikasi 3 bintang, krn koneksi internet yg jelek bgt.
01 September 2019 22:25
Ada keperluan meeting dan membutuhkan ruangan meeting yang besar? VASA hotel adalah satu tempat yang recommended.
Seperti kata pepatah “no body is perfect”, dengan keluasan ruangan yang cukup memadai tetapi kurang didukung dengan projector yang baik (kurang fokus/resolusi pecah).

Untuk Hotel: clean, conducive, cooperated.
Tetapi untuk harga masih terbilang mahal (dengan harga yang sama, pihak lain bisa memanjakan tamu ya dengan room yg lebih besar).

Restoran: very good (9/10) (u must try “rujak manis” nya)

Access: Traffic Jam is so bad

Conclusion: GOOD
28 Agustus 2019 15:53
Waktu itu aku hanya berkunjung aja, di karenakan kebetulan adik datang dr luar negeri.kl room nya tidak mengecewakan, cuman akces dr room ke parkir mobil g bs langsung ke lantai parkir yg kita tuju jd harus ke lt. 1 dulu br ke lt. 2, kebetulan waktu itu kebagian parkir yg di lt. 2
25 Agustus 2019 3:24
Tinggal dalam rangka meeting, ballroom nya bagus dan standar Hotel bintang 5, tempat merokok lt. 1 dan lt. 2, breakfast menunya komplit, jaringan di kamar ok, hanya saja kemaren saat meeting di ballroom jaringannya jelek bahkan jarang konek, ada beberapa staff yang sesuai standar bintang 5, melayani tanpa memandang suku dan kebangsaan tapi ada yang mengutamakan suku lain dan wna.
21 Agustus 2019 8:14
Untuk kelas hotel Bintang 5, ukuran kamar luas, bersih, komplit, kenyamanan termasuk baik.
Staff ramah.
Namun kualitas toilet meskipun canggih, justru tidak ada pengharum toilet sehinggga mengurangi nilai.
Kualitas wifi tidak se kencang hotel sejenis.
Kursi pada Lobby minim, sehingga sulit duduk ketika banyak tamu di sekitar lobby
11 Agustus 2019 19:20
Nice safe hotel here in Surabaya, with very attractive prices for tourists. We stayed here for a few nights as we had friends who were getting married here in Surabaya. It's very well secured, and getting around is very convenient given there's Grab and Gojek that fetches you from spot to spot. They have a very nice ceremonial hall area where many couples get married at; the gym and pool has a nice evening sunset view. Service staff is also very helpful and the rooms are very clean and well decorated.

Only downside, is that the lift takes miserably long, and you can sometimes wait up to 15 mins to go up or come down.
11 Agustus 2019 15:52
Menu sarapan paginya okeh buanget. Pilih kamar di lantai 30.view dapet.smokingroom.nah yg beda dr hotel2 yg saya pernah inapi. Toiletnya sudah disini sudah gunakan model elektrik. Begitu masuk.cover toilet mangap sendiri.
22 Juli 2019 22:38
Comfortable luxury hotel with rough edges. Nice and modern looking hotel at a very convenient location. Had to point out a few things though:
1. Had my queue cut when checking in, concierge didn't bother to direct the guests
2. Confusing parking layout, not enough pointers in the parking lot, had to stop to ask for directions.
3. Slow moving lifts
4. Chaotic pickup / drop off, was directed to move my car aside although there's an empty spot right there and then (my luggage was ready for pick up at the lobby). Turns out my spot was given to another Mercedes and Toyota Vellfire (rich men's cars). So yeah, beware preferential treatment if you're staying here.
20 Juli 2019 17:40
Vasa hotel located lil bit far form city centre but still many places you can visit around vasa. Vasa hotel gives really good services, for sure. They have some of ballrooms, so if you want to celebrate something or your coorporate has something to do this place is recommend. My favorite spot in this hotel is the lobby hall, the design was good and instagramable.
06 Juli 2019 23:12
Makanannya lengkap.terutama menus sushi yg disediakan tiap siang dan malam.meski harusnya saat menu breakfast disediakan.kamar bersih.kapasitas aula besar.recomended buat liburan bareng keluarga
03 Juli 2019 16:56
Room quite nice, but need 1 separated room for bathroom. Gym big enough but swimming pool too small and you need to make a roof on top of pool since the sunshine is very disturbing from morning until afternoon. Nice that you have playground too. Breakfast quite good. One thing that i upset with your service was that you didnt make apologize when we had a problem. Your sliding door was broken as we cant slide to open. Then we had to break it til my arms was wounded. You just called the bellboy and told us to move to another room. But thats just it. No apologize from technician, bellboy, front desk, etc. Thats really bad service. You have nice facility but not good enough for the problem solving service. We didnt received any compliment too.
23 Juni 2019 5:19
Some travel websites classify Vasa as a 5-star establishment, I disagree. At best, it is an average 4-star hotel, nothing more. Room & amenities are just okay. Although considering the exorbitant pricing even for its basic standard room, Vasa definitely does not offer the best value for money. During my 3-night stay, I had to wait in line every single time just to have a seat in the restaurant for breakfast. The management then moved the breakfast venue to one of their ballrooms which only had big supper table setting normally encountered in wedding parties, forcing me to sit facing total strangers during what was supposed to be an enjoyable breakfast time. It was deeply uncomfortable and so far the worst breakfast experience I ever had in any hotel with 3 stars or more. Definitely will not return.
20 Juni 2019 9:55
Terima kasih atas pelayanan dari team Vasa Hotel Surabaya, saya dan suami sangat puas tinggal disini.pelayanannya sangat ramah dari sejak check in sampai check out.ini sudah kedua kalinya kami tinggal di Vasa dibandingkan hotel yang lain ini sangat kami rekomen. Lokasinya juga dekat dengan tempat makan kalo suka kuliner. Thank you Vasa Hotel Surabaya dan kami akan kembali lagi berikutnya. Super Rekomen untuk tinggal disini. Thank you Pak Bobby Gunawan atas keramah tamahannya menjamu kami berdua.
10 Juni 2019 11:47
Overall excellent.need to upgrade on the taste on the breakfast menu.need to improve man management as well for speedier check in and porter availability.still a pleasant stay for my family overall.
09 Juni 2019 16:02
Overall memuaskan, view dari room wah keren saat petang dan subuh, design modern room keren.
Yg bikin kaget setelah kamar di bersihkan ada handuk di kasur disusun jadi gajah, lucu.
Anak menemukan senang sekali, 2 jempol untuk Vasa Hotel.
Kualitas pelayanan memuaskan hanya sedikit masalah saat bf antrian panjang terlalu rame dan diserobot beberapa orang, istri ngamuk2, anak rewel karena lapar.
Mohon diperbaiki kedepannya.
Ada playground untuk anak jadi tidak mudah bosan buat anak2.
Next holiday kalau ada promo dari Vasa saya dan keluarga mau lagi.
Terima kasih
21 Mei 2019 23:38
Blm pernah nginep dsini cm kmrn menghadiri acara Trans Icon Apartmen, hotelnya gede.baru kali ini parkiran hotel ky parkiran mall, cmn kapasitas nampung mobilnya ga sebanyak di mall. Kritik saran buat security yg di parkiran supaya lebih ramah dlm mengarahkan tamu yg hendak parkir, kmrn ketemu security yg jutek bgt, jauh dr kesan staff hotel yg ramah.
12 Mei 2019 10:32
Bikin acara kantor disini.fasilitas lumayan. Buat yang bawa anak2 kesini ada playgroundnya jg, jgn lp bawa kaos kaki, wajib pakai, kalau beli kena 10rb.
02 Mei 2019 6:29
This is my 2nd times staying at Vasa Hotel Surabaya, a Luxurious hotel with affordable rate, compare to other five stars hotel, this is the best one with affordable rates. It has a complete and great gym facilities, also has an outdoor swimming pool on the roof floor, last but least love the breakfast menu here
23 Maret 2019 20:11
Room bersih.makanan bervariasi banyak tp utk taste lebih ditingkatkan lagi. Pelayanan di lobby lebih ditingkatkan keramahan nya. Fasilitas lengkap, letak pinggir jalan tp jauh dgn mall.
13 Februari 2019 8:03
Vasa hotel surabaya berbintang 5 hotelny menurut saya bersih rapi.petugas hotelnya pun ramah dan sopan.kamar hotel luas, kamar mandi dan toilet terpisah, ddalam kamar ada hairdryer, hiter, lemari es dkk kecuali setrika kemudian kolam renangnya tempatnya bersih.kolam renang juga ada khusus untuk anak2, dideket kolam renang ada ruang khusus u bermain anak dan ruangan gym jika ingin berolahraga.lantai hotel vasa ada sekitar 36 lantai.hotel ini sering untuk menginap presiden jika ada tugas dijawatimur.karna t4nya yg inshaAllah bagus nyaman.parkiranpun luas.dan hotel vasa sering dijadikan tempat meeting pernikahan atau arisan2.makanannnya pun enak2secara doyan makan jika mampir surabaya dan ingin menginap bisa mampir ke vasa hotel surabaya y, tarif hotel sekitar 800rban/malam,
17 Januari 2019 11:14
Tolong di beri toilet buat driver yg layak di setiap lantai parkiran nya soalnya toiletnya cm ada di lantai bawah sendiri kasian kan klo dia (driver) jalan turun ke bawah seumpama dari lantai 7.
09 Januari 2019 21:30
Disini makan Bbq all you can eat.
Variasi menu banyak.

Sayang seribu sayang, Scallopnya dibatasi. Waitressnya hanya bilang. Sudah habis di kitchennya.

Jadi scallopnya hanya pajangan pemanis aja.
Ternyata all you can eatnya bukan semua menu toh.

Harusnya diberi note syarat dan ketentuan untuk menu2 tertentu yang all ypu can eat.
09 Januari 2019 13:43
Hotel bintang 5 yang sangat strategis di Surabaya Barat, lokasi dari tol yang sangat terjangkau terletak di jalan HR Muhammad Surabaya.representatif, bagus, bisa direkomendasikan.
31 Desember 2018 23:36
Masuk ke vasa hotel kalo gak ada perlu atau acara kynya gak akan masuk sini wkakakakaka.ya secara hotel bintang 5 dengan rate yg lumayan per day.gak mau komen soal pelayanan karena yg jelas uda bagus beudsss.sampai kamar mandi aja keceh badaiiihh

masuk lobby hotel jg ohemjiii mevaahh beudsss.duhh katroknya keluar deh wkakakakaka.eniwei, semoga di undang lg sama perusahaan biar bs masuk sini lg.paling enggak nginep jg lah ya *ngarep wkakakakaka
01 Desember 2018 4:31
First impression, it is a nice hotel when checking in. The lobby is nice although a little too much fragrance and the air feels warm. Unfortunately that impression ends there. After went to the room, i asked the bellboy to get another shower gel because it was so small, i gave him a tip, but he never came back until i called back the receptionist.

The biggest issue i had, when i was trying to get some food and wonder around taking picture with my cellphone and was stopped by the security guard preventing me to take picture without a person on it, he said i only can take picture with the hotel as a background according to hotel’s rule. I saw that there were a contest going on the instagram to snap and win a free night, in which a total opposite of what the hotel’s SOP is. I am shocked by the rudeness of the staff.

Staying at the room is ok with the exception of too much fragrance in the air and the water in the shower smells like sewer. The good thing is the amenities are less fragrance.
One last thing that turn me off, is that the mini bar was locked. I never seen a 5* hotel mini bar is locked.

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