Great room, spacious, clean and comfortable. Polite services. The breakfast needs to be improved in terms of service and customer flow. Refilling the menu to be fastened. Good swimming pool and children area.
Location is okay, but room seems to old fashion and the wall mess too. Bathub a little bit broke and defects on it. You must spend rp. 200k for deposit 1 room. Hotel's safety not seems good because you can access any floor on it. In the middle of night people often knock my door its terrible
Hotel danau toba, salah satu hotel berbintang lima yang ada di kota medan yg didesaiin dengan nuansa adat batak, yang dilengkapi dengan fariansi restoran dan juga kopi yang ada, dan ruangan yang yang saya tempati sangat puas dan nyaman juga luas, dengan pemandangan yang sangat indah krna melihat sebagian besar kota medan
Kamar nya cukup luas, tapi saya menemukan hal yang kurang enak menginap disana. Ada kecoa kecil dan semut, lorong dihotel banyak debu dan pengap karena lagi diangin-anginkan, tempat tidur yang seperti agak lembab, kulkas yang berisik dan tissue di toilet basah. What a mess. Sepertinya hotelnya sudah tua dan butuh renovasi dan management lebih baik lagi. Ada cafe dekat hotel, satu management dengan hotel sepertinya. Kopinya enak, makanan nya pun mantap. Breakfast juga enak.
Hotel bintang 4. Kamar besar. Kurang meng enakkan layanan pegawai cafe saat breakfast. Karena saya baaWa anak 2 meraka akan cas jd tambah biaya 1. Ssya bilang yg makan cuma 2 oranga. Ehh malah dmermereka bilang yg makan aja yg masuk. U breakfast. Batu kali ini syaa dptin pelayana n hotel bintamg yv memberikan aturan yg makan saya yg bileh mask u ambil breakfast. Apa di kira nya kita mau maling makanan kah?
Bagusnya, pelayannya cukup ramah. Nggak bagusnya, Lampu di kamar beberapa rusak. Di kamar mandi saya temukan 2 kecoa. Tv nggak bisa distel. Jd kurang puas sih
Terima kasih banyak Pak, atas segala inspirasi dan dukungan selama saya bekerja dengan Bapak. Semua yang telah kita kerjakan bersama adalah sebuah inspirasi yang tak terkira, saya banyak belajar dari Bapak untuk melakukan semua hal di bidang pekerjaan ini. Semoga Tuhan membalas semua kebaikan Bapak.
Luas bersih nyaman, fasilitas hampir lengkap namun fasilitas dalam kamar banyak yang perlu di perbaiki. Keramahan dan kualitas kenyamanan, masih perlu peningkatan.
Extensive parking good service, there are many choices of places for swimming pool, fitness center coffee shop, and most importantly, there must be a lot of new building improvements for a more comfortable atmosphere, thank you
Kamar luas dilengkapi dengan meja kerja. Sudah dilengkapi dengan wifi. Lokasi berada tepat di pusat kota medan. Sehingga gampang diakses dari lokasi manapun.
Pelayanan yg buruk.room servis tidak memuaskan.baju saya ketinggalan di kamar.pas saya telpon customer malah di bola2.minta sambungkan ke team keeper malah nyambung ke security.gak jelas banget ni hotel.
Lokasi yang strategjs di pusat kota dekat mall sun plaza, mesjid agung, stasiun kereta, pelayanan ramah, makanan rasa enak, kebersihan cangkir kopi harus ditingkatkan, warna towel dan sheets perlu diperhatikan sudah kusam, senang menginap disini
Hotel lama di kota sumatera utara. MEDAN.sangat strategis di inti kota mdn jl.imam bonjol.ada juga tempat ibadah kaum kristiani bila hr minggu.parkiran luas dan sekuriti yg baik.
Waktu saya menunggu custumer membeli gofood dan saya merasa terhina sekali kalau mau antar makanan nunggu di parkiran tegas petugas security-nya padahal si konsumen td menyuruh saya nunggu di lobby dan akhirnya berebut saya dengan bungkusan tadi. Kebetulan saya GK pakaian Gojek jadi sampai di lobby cek cok.
Buat rekan rekan satu aspal harus waspada sama sekuriti di sini kita tidak tau consumen mau kasih kita uang lebih atau tidak. Semoga managementnya tidak menghina profesi Gojek sebagai sampah di mata anda.
Agak aneh sih kamarnya lantai kamarnya langsung keramik tanpa karpet, ada tangga pula. Agak ngeri kalo pas kondisi licin, atau bawa anak. Tapi fasilitas not bad la
I think it's time to bulldoze the building and rebuild, get rid of at least 75% of the staff and rehire. It's old and smelly. Where do I begin with this. I used to like staying here but it has now beyond this hotel glory. Let's start with positive notes; position is central and swimming pool is big n cool. Other than that literally rubbish. They charge to drive through to drop off guests (the only hotel in Medan that I know of that charges for guest dropping), lobby is old n dingy, reception is old and unfriendly staff, room smells of cigarette. We had 2 rooms booked and both of them smell, cockroaches were everywhere in the bed, living room n bathroom. Mind you they have "no smoking" sign on every level of the building yet the hall way smells of smoke. It's like the traffic lights in medan no one obeys and no one does anything about it.the breakfast is ordinary and I remember it used to be very good. We planned to stay for a week we ended up staying for 1 night only and the reception did not seem to bother with it just no care factor. The night we were there there was a huge noise came from the pub near the pool around 11.30pm when I rang reception to find out when its going to stop she said 2am (this was Thursday evening) n she said it's common in that hotel n she cant and wont do anything about it. Swimming pool is big which is nice but again dirty smokers spoiled brats are allowed smoking their guts out around the pool and throw cigarettes butt everywhere (disgusting). No towels provided in the pool (again used to) the staff in the pool are as rough as crocodile skin they are so rude and should not be in hospitality business. I do not recommend this place you deserve better and these days there's plenty of choices of hotels to stay in Medan. I will not return.
Disclaimer: hotel experiences differ from room to room. We were on the 6th floor of this hotel, it was a room where smoking was accepted or wasn't prohibited. The 2star rating is for the ambience and the room service. The hotel overall has a very good ambience and good room service; but lacks the quality. They didn't have water-jets for washroom purposes, the windows had broken parts, the power supply outlets weren't universal, most of the power supply outlets were old and were falling apart from the walls. WiFi would reach only till the entrance of the room, overall poor WiFi connectivity. Parts of the room were untidy, including the washroom and bathroom.
Kamar deluxe cukup oke. Sy dpt di lantai 8. Luas dan nyaman. Resepsionis cukup cekatan meskipun yg muda msh butuh arahan. Beberapa minusnya: 1. Tidak ada shower kecil di perlengkapan closet sehingga membersihkan menggunakan shower besar utk mandi. Kebayang dong ribetnya sprt apa. Ini menjadi big mistake Danau Toba Hotel. 2. Remote TV menggunakan remote universal, dan tebak.tidak berfungsi sama sekali. 3. AC sudah tua, berisik dan kalo disetel dingin jd dingin bgt, kalo dikurangi jd panas. Pusing gak tuh. 4. Beberapa tamu terlihat anak2 muda, better ditanyain deh buku nikah utk bermalam. Supaya mengurangi "image" buruk hotel ini. Secara namanya sdh iconik bgt, Hotel Danau Toba. Sayang kalo valuenya buruk.
Saya kecewa sama cleaning sevisnya, membatasi saya memakai kamar mandi.hanya karna saya dilantai 2.jadi saya memakai kamar mandi lantai 1 karna kebelet BAK dan setelah selasai, dngan tidak ber etika, saya di suru cepat2 keluar. Saya sempat tanyak knpa gk boleh dikamar mandi sini, uda praturan katanya. Saya sangat kecewa. Kejadiannya #18-Agustus-2018