Bersih dan rapi, ada sedikit yang harus diperhatikan pihak managemen, bagian mushollanya tolong dong diperhatikan kebersihannya, juga perlengkapan sholatnya
We used the hotel as a base to explore Berastagi and Mount Sibayak. It's a large hotel with spacious rooms and green areas throughout. The breakfast buffet is generous and good, and the staff is friendly. Highly recommended!
Stayed there on 21/01/2023 with my family & colleagues. The bathroom locks were in bad condition especially Room 223 where my wife stuck in bathroom for 15 minutes. In addition the bath tubs looks old and stained. The water did not drain well and bathtub drain was clogged especially room 230. No tea spoon in the room and no action was take even after requested from receptionist twice. The tea cups were in bad condition too. They left us with broken cups which leaked water. However the breakfast spread out was good. They had varieties and tasted good.
Harga kamar tidak sesuai dengan fasilitas yg disediakan. Ruangan kamar bau apek, kamar mandi wihhh parah men, kita harus masuk bak kalau mandi, handuknya koyak pinggir²nya, sprey jorok.pokoknya nyesel dah, makanan emang ok
Kamar mandi Bersih sih. Tapi Banyak bercak2 di bathtub,
Mohon maaf, disaat saya sarapan kemarin, omeletnya keknya ada telur busuknya. Rasanya agak aneh. Mungkin bukan resep nya. Saya aja yang lagi sial hari itu.
Fasilitas lengkap ada taman bermain anak juga kolam renang ygluas.ditambah udara yg sejuk jdi agak dramatis gimana gituuu.makanan nya enak, tpi gaenak ktika makan sendiri
Senibina dan landskap hotel yang sangat cantik. Cuaca sangat sejuk dan dingin. Bilik bersih dan kemas. Sampai di lobi, pelayan staff menjamu teh halia panas. Sarapan sangat sedap, cuma makan malam lauknya ada yang sejuk dan tidak dipanaskan. Ada Indomaret berdekatan dengan hotel, mudah untuk membeli mee segera dan menikmatinya pada waktu malam dengan cuaca yang sejuk. Indah dan damai sekali.
This is a thank you to Pak Johannes who works at the Hotel. We could not get our 5 nights here and stayed next door at Sinabung Hills. I am studying Bahasa Indonesia in Australia and my teacher recommended Johannes to help with our transport. We contacted through Whatsapp prior to leaving. He had a car meet us at Medan for our stay at Bukit Lawang then onto Berastagi where we finally met him. He organised a driver and himself as a guide for our full day trip at Berastagi. We climbed Gunung Sibayak, soaked in hot springs, visited the huge Buddhist temple, ate a local Gado-Gado lunch, travelled to a traditional village and visited the Gunung Sinabung Vulcanology Centre on the way back. We felt guilty that we hadn't stayed at his hotel. His service to us was outstanding, his brother Ricky getting the final transfer for us to Parapat to ferry to Tuk-Tuk on Lake Toba. Terima Kasih Banyak Pak Johnanes dan Ricky.
Hotel yang bersih dan sejuk, Beberapa bagian hotel harap diperbaiki spt pintu kamar, kusen jendela mulai luntur catnya, & kualitas air panas, Secara ini hotel bintang 4 lho?
Rooms are big and perfect, but wifi poor and shower/bath look terrible and douchehead produce water, but thats it. Until in the night people screaming and talk loud in the hall near the stairs and outside. Electricity system in the rooms is very annoying. Charging phone and camera baterries is not easy. No aircon.
Hotel ini terlihat cukup tua. Pemandangannya bagus dan tersedia kolam renang (ada kolam renang untuk anak-anak. Seluruhnya air dingin). Keluhannya, gagang pintu salah satu kamar mandi rusak, sehingga tidak dapat dibuka dari dalam. Penyiram WC juga agak bocor, sehingga terdengar bunyi aliran air sepanjang waktu.
Disamping lokasi yg strategis, s.poolnya jg cukup luas, bersih, ruang meeting yg banyak, serta crewnya yg ramah salah satu daya tarik hotel ini menjadi pilihan terbaik jika ke berastagi
Yah namanya hotel tua yah.apa mau dikata.kebersihan menurut saya agak kurang, didalam kamar banyak ditemukan populasi kecoak mini.lalat cukup banyak sampe pagi hari di bangunkan oleh lalat yg hinggap di wajah. Namun lingkungan dan suasana cukup baik untuk anak-anak, bisa bermain bulu tangkis, sepeda dan lain lain.
I have to give 1 star, been here couple of time, unfortunately this time the staff acting unprofessional, have to wait more than 3 hours for room clean up? Such a bad service: (
Aman, Nyaman, dapat menikmati kabut di pagi hari. Bagi anda yg suka suasana dingin embun pagi, hotel Sebayak tempat yg tepat utk menginap di Berastagi. Pelayanan hotel cukup ramah. Perlu peningkatan pelayanan di arena Karaoke aja, krn sptnya kurang terurus dgn baik.
Stayed in a superior room with an extra bed. Room was really cramped. Separate bath n toilet. Both locks for the doors were not functioning. Wifi not available in the room. Average connection in reception area. Not worth for the price paid. The surrounding of the hotel was good. Nice flowers and well kept.